Engagement
Studying user behavior and assessing content performance on your website.
Updated: Dec 2025
What is Engagement?
This section shows how much users engaged with the site after arriving. Its tools fall into two families: user behavior (activity times, browsing path and key actions) and content performance (top pages and popular topics).
User-behavior dashboards
- Activity Patterns — the busiest months, days and hours of user activity.
- User Journey — tracing how users move from entry to exit.
- Session Replay — watch video-like replays of real user sessions to understand their behavior precisely.
FAQ
From the <meta name="keywords"> meta tag on your own site's pages. There is nothing to configure in Shahin; if your pages don't carry that tag, the report stays empty until tagging is added on the site. A topic missing from this report means its tag was never set — not that it had no traffic.
Because a page can carry several tags, and its views count toward every one of them. This is not an error; it is inherent to data where one view can belong to several topics at once. For a non-overlapping figure, look at total site pageviews in Overview.
How users move between pages: where they enter, where they continue and where they leave the site. Guide: User Journey.
The journey map deliberately does not draw every path; how many it renders is capped by the Paths control (default 50), and anything outside that cap is pooled into a single "Other" node so the high-volume routes stay readable. If "Other" looks large, raise the Paths cap.
Not necessarily. That list counts absolute exits, not exit rate; the highest-traffic page usually sits at the top simply because it receives the most entries. A lower-traffic page can lose a far greater share of its own users and still rank below it.
That the page is live but no internal link anywhere on the site points to it; users can never reach it through normal navigation — only via a direct URL or a search engine. Guide: Pages.
Because that card measures momentum, not size: it surfaces the page with the highest growth rate versus the previous period. A large, stable page may be growing only slightly and never appear there.
It shows the time heatmap of engagement: which days and hours your audience is most active — for scheduling content and campaigns.
The share of sessions with real interaction out of all sessions.
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