Shahin

Users

Beginner
Updated Jul 11, 2026 Shahin editorial 2 min read
PronunciationEN/ˈjuːzərz/

Users in a web analytics report is the number of distinct identifiers that recorded at least one visit within the selected range, not the number of visits.

The basis for counting is an identifier written into a cookie or browser storage on the first visit and counted once for the whole range. Within any range the order of the three headline numbers is fixed: users is at most sessions, and sessions is at most pageviews; a report that breaks this order has a definition or a collection problem. There is also a tool collision that is often missed: the card labelled Users in GA4 is active users by default, meaning only people with an engaged session, whereas in most web analytics tools the same word means any visitor with at least one recorded view. Comparing user counts across tools without reading their definitions is therefore pointless.

How it is calculated

Users = number of distinct visitor identifiers within the selected range

The unit is identifiers, and the time range is part of the metric definition rather than a filter applied afterwards; changing the range recomputes the number and it cannot be derived by adding up days. Whether bots enter the count depends on the report's filter setting.

FAQ

Sources:GA4 — Users metric