Seat

A seat is a licensed user slot in a subscription; the unit on which many enterprise products price and bill.

A seat is a concept from the world of contracts and billing, not behavior: when a company buys ten seats, it has the right to define ten users. Where it ties to analytics is the gap between purchased seats and actually-active seats. That gap is the key signal of seat utilization: an account that bought ten seats but has only three active is both at churn risk and an onboarding opportunity; conversely, an account with all ten seats active and hitting the ceiling gives an expansion signal. The common trap is equating 'assigned seat' with 'active user'; a seat says how many are permitted, analytics says how many actually work, and the right decision comes from the distance between the two.