User Journey

A step-by-step map of user engagement from the moment they arrive to their final action, with precise identification of traffic drop-off points.

The User Journey dashboard visualizes visitor movement, step by step, from first arrival to reaching a final goal — such as completing a purchase, signing up, or submitting a form. The path is built directly from real navigation data, not from assumed scenarios or predefined funnels.

Funnel stages marked by unusual drop-off or exit rates are flagged with visual warning indicators. This visual monitoring helps the product team go beyond the overall conversion rate to quickly spot friction points (drop-off points) and prioritize them for UX optimization.

This report is a key tool for monitoring every multi-step flow in the product, including onboarding processes, checkout and payment steps, and user-activation funnels.